Archive for May, 2014

Sender ID

Sender ID is the alpha-numeric name or number which appears on the mobile phone as the sender of a SMS (It is used to identify who’s sending the message to the recipient). Sender ID can be a numeric number (i.e....
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Action on Incoming SMS

Set-up auto actions on Incoming SMS With SMS Magic, you can set up automated actions on incoming messages Forward Incoming messages to an email/mobile number Notify record owner on Incoming SMS Auto Opt out on Incoming messages Create Lead/Contact/Case etc…

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Incoming SMS

Understanding Incoming SMS For availing the incoming functionality, you first need to procure a dedicated incoming number to receive replies. All the SMSes received on this number are pushed to your Salesforce org through Oauth. There are two ways to...
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How to Send SMS from Workflow

Step 1: Go to “SMS on Workflow” tab and save the configuration for sending auto SMS.  ”SMS on Workflow” tab allows you to set the information related to the auto SMS. Select the object name on which you want to...
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How does SMS on Workflow work?

Before you start using the “SMS on Workflow” package, you should clearly define your use case. For this you will need to sketch out- Pre-condition – Condition(s) on which SMS will be sent & the associated Workflow rule Whom the...
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SMS on Workflow

Table of Content Understanding SMS on Workflows Examples/Use Cases Understanding SMS on Workflows SMS on Workflow is add-on package for SMS Magic Interact app. This app will allow you to sent auto SMS  by simply setting up Salesforce Workflow rule....
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How to send SMS using API

1. Basic Information Screen Magic API provides an open HTTP based API for integrating SMS capabilities into any application. 1.1. Screen Magic API version 1.0 Screen Magic API version 1.0 is designed to enable a user to send single message...
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Auto Reply on Incoming SMS

You can set up auto response messages on incoming SMS using SMS on Workflow feature. With SMS on workflow you can define actions for workflow rules & send auto replies to incoming queries.  For e.g.: If you receive any SMS after...
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Notify record owner on Incoming SMS

You can notify the record owner by email every time an incoming SMS is received. The email notification setting can be configured in a single step. When setting up a “New Incoming Look-up Configuration” for an object, select the Incoming...
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Create Lead/Contact/Case etc on Incoming SMS

You can now create Lead, Contact, Opportunity, Case or Task on Incoming SMS. This can be done manually or through an auto configuration. Manually creating records: Go to SMS Magic Application–> Incoming SMS –> Select a view. Select the records and...
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