Category Archive for "SMS"

SMS Character set – Common mistakes

One very frequently asked question by our customers is that which characters can be sent in a text message. This post will help you understand the SMS character set and the best practices for composing a text message. SMS Character set Most…

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5 killer ways in which Sales can use SMS texting for conversion

Globally, 33[1] percent more people have access to mobile phones than to toilets! In 2013 that was 6 billion with access to mobile phones (and thus to SMS). Because of the huge potential behind text messaging, sales teams across industries…

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SMS-Magic Interact December 2016 Release Notes

SMS-Magic Interact December Release promises to enhance the user experience and give you better communication tools to interact with your prospects and customers. SMI 1.46 comes with exciting new features that will not only help you in running innovative marketing campaigns,…

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Future of messaging

The Future of Conversational Messaging

Conversational Messaging: The Future of 2-Way Business Communication Messaging and Salesforce Einstein shared centerstage at Dreamforce ’16. Marc Benioff spoke about how many of us prefer to communicate with mobile messaging, yet many companies “are not equipped to have conversations…

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SMS-Magic Interact July 2016 Release Notes

We are happy to announce the SMS-Magic Interact July 2016 release. This release focuses on providing more control and flexibility to the users of SMS-Magic Interact. You will now have multiple Custom settings & permissions and many other options to…

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Leads to Account Migration image

Migrate SMS Conversation while converting Lead into Contact

After you have converted your leads into Accounts or Opportunities in the Salesforce CRM, it may happen that at a later date you need to view the SMS Conversation for that account, when it was a lead. There may be…

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ConversationView SMS

Conversation View: See incoming and outgoing texts in one place

You may be texting a great deal of information to leads but finding it difficult to keep track of your earlier text conversations with them.  Do you jump from SMS History to Incoming SMS, trying to track down that text…

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Text marketing on Zoho

Text marketing on Zoho – Using SMS for lead nurturing & relationship building

A recent survey of Small and Medium sized Enterprises (SMEs) revealed an interesting statistic – over 43% of SMEs are looking to improve their revenue growth by focusing primarily on customer experience and retention. Keeping this goal of an improved customer…

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Texting – A key to Engaging Millennial Students

Students these days have more career options than the earlier generation ever had. Which is why commitment to one goal appears a far-fetched reality to them. Couple it with the emotional turmoil of growing up years, the new found adult…

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