SMS on ZOHO Support

May 19, 2014
1.  Introduction

Auto SMS functionality on ZOHO Support is provided on various events like request creation, request assignment, request closure etc. SMS notification can be sent to Support representatives as well as Contacts.

2.  Registration with Screen Magic:
Register with Screen-Magic

After filling up required detail on registration page once you click on “Register” button, you will get registered with Screen Magic and will also receive email containing all your account details. i.e. account Id, user name, password etc. If you are facing any issue with it, please drop us an email at [email protected]



3.  How to configure SMS notifications?

Goto Setup–>Automation–>Notification Rules

Set the notification preferences as per your requirement. You can also set the SMS template.

1 Comment. Leave new

Welcome to Screen-Magic – ZOHO Integration
May 20, 2014 6:41 am

[…] 2. ZOHO Support […]


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